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Refund and Returns Policy
At WowSuperBuy, we want you to be fully satisfied with your purchase. If for any reason you are not satisfied, we’re here to help with returns and refunds. Please review our policy below.
1. Returns
You have [30] days to return an item from the date you received it. To be eligible for a return, your item must:
- Be unused and in the same condition that you received it.
- Be in the original packaging.
- Have the receipt or proof of purchase.
Non-Returnable Items:
- Gift cards
- Downloadable software products
- Certain personal care items (such as health and hygiene products)
2. Refunds
Once we receive your returned item, we will inspect it and notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
- If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within [X] days.
- Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
3. Late or Missing Refunds
If you haven’t received a refund yet, please check your bank account or credit card statement again. It may take some time before your refund is officially posted.
- If you’ve done this and still have not received your refund, please contact your credit card company or bank, as there may be some processing time before the refund is posted.
- If you’ve completed these steps and still haven’t received your refund, please contact us at [Insert Contact Information].
4. Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, please contact us at [wowsuperservice@gmail.com], and we will provide instructions on how to proceed.
5. Return Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are returning more expensive items, we recommend using a trackable shipping service or purchasing shipping insurance. We cannot guarantee that we will receive your returned item.
6. Contact Us
If you have any questions about our Returns and Refunds Policy, please contact us:
WowSuperBuy
Email: [wowsuperservice@gmail.com]